Returns & Exchanges

At CONTACT'S, we stand by the quality of our fashion pieces and offer a 30-day return window for items in their original, unworn condition. If you are not completely satisfied with your purchase, we provide a seamless process for refunds or size exchanges.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or visit our returns center to enter your order number and select the items you wish to send back.

• 2.
  Pack Your Items

  Securely place the items in their original packaging with all tags attached to ensure they are protected during transit.

• 3.
  Ship the Package

  Affix the prepaid shipping label provided in your email and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.